Data Deletion Instructions数据删除说明

Last updated: June 9, 2026最后更新：2026 年 6 月 9 日

Geling Tech (operated by Shenzhen Yiren Network Co., Ltd.) respects your right to have your personal data deleted. This page explains how to request deletion of data we hold in connection with our WhatsApp Business messaging and AI customer-service Service.格灵增长（由深圳伊人网网络有限公司运营）尊重你删除个人数据的权利。本页说明如何申请删除我们在 WhatsApp Business 消息与 AI 智能客服服务中持有的相关数据。

What we will do我们将如何处理

• We will verify the request to protect against unauthorized deletion.为防止未经授权的删除，我们会先核实请求。
• We will delete or anonymize the associated personal data — including conversation records, profile data, and media — from our systems.我们将从系统中删除或匿名化相关个人数据，包括会话记录、档案数据与媒体文件。
• We will instruct our sub-processors to delete the relevant data where applicable.在适用情况下，我们会要求子处理方删除相关数据。
• We will confirm completion by email, normally within 30 days.通常在 30 天内通过邮件确认删除完成。

Please note请注意

If your conversation was with a merchant that uses our Service, that merchant is the controller of the data; we may need to coordinate with the merchant to complete deletion. We may retain a limited amount of data where required by law (for example, billing or tax records), and such data will be deleted once the legal retention period ends.如果你的会话对象是使用我们服务的商家，则该商家是数据控制者，我们可能需要与商家协调以完成删除。在法律要求的情况下（例如计费或税务记录），我们可能保留有限的数据，并在法定保留期届满后删除。

For more detail on how we handle data, see our Privacy Policy.关于我们如何处理数据的更多说明，请参阅隐私政策。